This policy statement applies to all of the services and products provided by Shafer Systems and covers how personal and other information is used that Shafer Systems collects.
If you have any questions about the policy statement, please contact us at support@shafersystems.com
Shafer Systems complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland (the “Safe Harbor Frameworks”).
Shafer Systems has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view our certification, please visit http://www.export.gov/safeharbor/
If you have any complaints regarding our compliance with the Safe Harbor Frameworks, please contact us atsupport@shafersystems.com. Shafer Systems will investigate and attempt to resolve complaints and disputes regarding use and disclosure of Personal Information. For complaints that cannot be resolved between Shafer Systems and the complainant, Shafer Systems will cooperate with JAMS pursuant to the JAMS International Mediation Rules.
Shafer Systems will not share, sell, auction off or give away your personal information to any third-party or other organization without first obtaining your prior written consent.
In order to provide our services we may collect the following various forms of information.
When signing up for services, we will request contact information usually consisting of your name and email address. We also may request payment information that is maintained in an encrypted form on industry secure servers. Personal information is processed only for specific and limited purposes, this includes to inform you of new services, support alerts, and to send you marketing or promotional material.
When you use our Services, we automatically receive and record information from your computer, documents and browser, including IP address, cookie information, software and hardware attributes.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
When you use the Services we automatically record information in relation to your documents-this information may include the content of the document the date created and other document properties.
We may download and store documents for sole purpose of providing our services and content/document distribution to your other authorized devices.
When you send emails or other communications to Shafer Systems, we may retain those communications in order to properly process your inquiries, respond to your request and in general improve our services.
Links to other sites may be provided by Shafer Systems as a convenience to our customers. Shafer Systems is not responsible for those sites or the privacy practices of those sites. Our Privacy policy statement applies solely to information collected and used by us.
Shafer Systems may use your email address, without further consent, for administrative communications such as notifying you of a major update, for customer service or to address copyright infringement issues, or to contact you regarding any content that has been downloaded to the site.
Shafer Systems uses the information we collect to understand usage trends and preferences of our users, to improve the way our products and Site works and to create new features and functionality.
When you sign up for Shafer Systems services we ask you to provide contact information. If we use this information in a manner different than the purpose for which it was collected, we will ask for your consent prior to such use.
If you decline to provide personal information, we may not be able to provide you with services.
Shafer Systems does not knowingly collect personal information from children without parental consent, and if we learn that we have inadvertently done so in violation of laws prohibiting collection of information from children without parental consent we will promptly delete it.
Shafer Systems only shares personal information with other companies or individuals in the following limited situations.
We provide such information to other trusted businesses or persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this policy and any appropriate confidential and security measures.
We have a good faith belief that access, use, or disclosure of such information is reasonable necessary to satisfy a law, regulation, legal process or meet a governmental request.
If Shafer Systems is involved in a merger, acquisition, or any form of sale that impacts personal information we will provide notice prior to personal information being subject to a different policy.
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data.
We strive to maintain the reliability, accuracy, completeness and currency of personal information that we collect and to protect the privacy and security of our customers. We keep your personal information only for as long as reasonably necessary for the purposes for which it was collected or to comply with any applicable legal or ethical reporting or document retention requirements.
We limit access to personal information to employees, contractors and agents who have a reasonable business need to come into contact with that information. We have physical, electronic, and procedural security measures and safeguards to protect personal information. Our servers and our databases are protected by industry standard security technology, such as industry standard firewalls and password protection.
Although we cannot guarantee against any loss, misuse, unauthorized disclosure, alteration or destruction of data, we try to prevent such occurrences.
Shafer Systems may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is collected. If we make changes in the way we use Personal Information, we will notify you by posting an amendment to the Privacy Policy on the website. Such modifications will become effective on the day they are posted.
If you have any questions about this Privacy Policy or concerns about the way we process your personal information, please contact us at: support@shafersystems.com
IMPORTANT: BY USING THE SHAFER SYSTEMS SERVICES (AS DEFINED ABOVE) YOU GIVE YOUR CONSENT THAT ALL PERSONAL DATA THAT YOU SUBMIT MAY BE PROCESSED BY SHAFER SYSTEMS IN THE MANNER AND FOR THE PURPOSES DESCRIBED IN THE PRIVACY STATEMENT.
IF YOU DO NOT AGREE TO THIS TERMS AND CONDITIONS SET FORTH HEREIN DO NOT USE THE SHAFER SYSTEMS SERVICES, DOWNLOAD AND/OR INSTALL THE SOFTWARE AND PROMPTLY ERASE THE SOFTWARE AND ANY PART THEREOF, FROM YOUR COMPUTER OR DEVICES AND DO NOT USE IT IN ANY MANNER WHATSOEVER.
